Strong Demand Prompts Expansion of Client Services Team
CLEVELAND – September 21, 2009 – SparkBase (www.sparkbase.com), a rapidly growing processor of customized stored-value programs, today announced that is has expanded its client services team with the appointment of Christine Primisch as Client Services Manager.
Christine joins the SparkBase team after 5 years with Restaurants-America, where she was General Manager at two locations, project manager for new store openings and a Manager Trainer. As a Manager Trainer, Christine assisted in restructuring the training program for new team members as well as mentoring managers after training was completed.
“Christine brings an impressive skill set to the company,” said Douglas Hardman, SparkBase’s CEO. “As we add larger clients, we’re finding that ongoing training and support is as important as the continual technology improvements that are the cornerstone of our company.”
Christine’s locations were two of the top performing in the company, boasting more than 25% annual sales increases year over year, due in part, to her successful implementation and marketing of the loyalty program at both locations.
“We needed someone that not only understood the technology, but also what the merchants were looking for in a gift & loyalty program,” said Mr. Hardman. “Christine can show our clients how stored value programs are used in the field, and offer suggestions about how they can better attract new business with well-executed programs. It’s a win-win for everyone.”
About SparkBase – SparkBase entered the stored-value industry in early 2004 as the first truly independent gift and loyalty processing network. SparkBase continues to lead in innovation with its proprietary gateway, using patent pending technologies for processing stored value transactions with traditional cards, and new mobile payments methods. Developed in house at their headquarters in Cleveland, Ohio, SparkBase is a leader in gift and reward processing. For more information, visit sparkbase.com.
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