• SparkBase is one of a handful of networks that process Gift, Loyalty and Reward transactions when they swipe your card at the register. About 100 of the top financial services resellers in the US use SparkBase.
• We are funded by some fantastic investors, have an amazing team and revenues are growing very fast.
• SparkBase is about to disrupt the mobile payments industry. Come help us ruffle feathers- we’re just getting started.

Responsibilities

• Answer calls from clients with technical problems. If they are having issues…find a way to fix them.
• Schedule and download POS terminals with our software. This is a level-playing field as there are probably only 1,000 people in the US that have ever worked with these terminals.
• Walk clients and possibly merchants through training on how to use their POS terminal to run gift and loyalty transactions.
• For many you are the face (or voice) for SparkBase. You need to be professional and uphold our standards with every e-mail, voice-mail or phone call.
• You will answer clients’ basic questions quickly. If they require in-depth tech support, you will collect information, get real smart in the area the customer is struggling, and report back to them.
• You will help us understand customer trends, documenting and reporting what you observe to the management team to make our support process better.

Requirements

• You are a tech-savvy “people” person who learns fast and thinks on your feet. You love working with real customers: listening to them and solving problems.
• You are the person your family calls when they can’t watch a DVD, or operate a website.
• You are comfortable answering questions over the phone and email.
• You hold a bachelors degree from a 4 year college and at least 1 year of experience delivering excellent and well-informed customer support.
• You’re ready to roll up your sleeves to get stuff done, doing whatever it takes to retain and delight a customer. You’ve admired the Nordstrom, Apple, Zappos service ethos.

Nice to Haves

• Experience with POS systems and credit card terminals from working in retail or the service industry.
• Entrepreneurial and leadership experience of some variety, such as starting a business, leading a team or club.
• You’ve won awards for being awesome in some way during school or past jobs.

Perks

• Full insurance benefits: Medical, Dental…for you and your family
• We have brand-spankin’ new offices – and they’re pretty spectacular
• All the Coffee you can drink
• Macs,. Big ‘ol monitors, two if you need ‘em
• We pick people, over degrees…and reward awesomeness

How You Apply

• Send your cover letter, resume, and a salary range to jobs@sparkbase.com
• Make sure you put a subject that lets us know which job you’re applying for.
• Pay attention and follow directions. Forget one of the above and we pass.
• Sit and wait. If you’re qualified, we’ll call you!

• SparkBase is one of a handful of networks that process Gift, Loyalty and Reward transactions when they swipe your

card at the register.

• About 100 of the top financial services resellers in the US use SparkBase.

• We are funded by some fantastic investors, have an amazing team and revenues are growing very fast.

• SparkBase is about to disrupt the mobile payments industry. Come help us ruffle feathers- we’re just getting started.

Responsibilities

• You will call every one of your clients as often as possible (without being bossy) to make sure that they are using our

products and services. If they are having issues…find a way to fix them.

• Train new SparkBase clients on our web portal, and how to integrate it into their business.

• Ask questions and get dirty. You can’t help our clients until you understand what it is they do.

• You will not be responsible for closing deals; however, you will be responsible for making sure that the clients you are

assigned are using the SparkBase network wherever possible.

• You will be the first person that Sparkbase clients talk to on the phone; we’ll count on you to greet them in a friendly

and professional way.

• You will answer clients’ basic questions quickly. If they require in-depth tech support, you will collect information, get

real smart in the area the customer is struggling, and report back to them.

• You will help us understand customer trends, documenting and reporting what you observe to the management team

to make our support process better.

Requirements

• You are a tech-savvy “people” person who learns fast and thinks on your feet. You love working with real customers:

listening to them and solving problems.

• You are comfortable answering questions over the phone and email.

• You hold a bachelors degree from a 4 year college and at least 1 year of experience delivering excellent and wellinformed

customer support.

• You’re ready to roll up your sleeves to get stuff done, doing whatever it takes to retain and delight a customer. You’ve

admired the Nordstrom, Apple, Zappos service ethos.

Nice to Haves

• Basic programming experience. You will be talking to developers constantly.

• Entrepreneurial and leadership experience of some variety, such as starting a business, leading a team or club.

• You’ve won awards for being awesome in some way during school.

Perks

• Full insurance benefits: Medical, Dental…for you and your family

• We have brand-spankin’ new offices – and they’re pretty spectacular

• All the Coffee you can drink

• Macs, two if you need ‘em. Big ‘ol monitors

• We pick people, over degrees…and reward awesomeness

How You Apply

• Send your cover letter, resume, and a salary range to jobs@sparkbase.com

• Make sure you put a subject that lets us know which job you’re applying for.

• Pay attention and follow directions. Forget one of the above and we pass.

• Sit and wait. If you’re qualified, we’ll call you!

Paycloud is an award-winning, mobile rewards and offers application that extends the best deals, coupons and offers from businesses to their customers on their iPhone or Android smartphone. Paycloud is charting the path for mobile rewards applications, and we’re looking for highly motivated, self-starters to join our direct sales team.

Paycloud is a product of SparkBase, Inc., a leading gift and reward card processor for merchants around the world. We’re based in Cleveland, but we don’t limit ourselves by geography.

Paycloud is in the process of building a team of talented, motivated, won’t-take-no-for-an-answer sales managers who love our product and want to be a part of getting it into every business within any given sales representative’s territory.

Position Overview
This is a 1099, direct, outside sales position. Each team member will be assigned a specific territory in the Columbus market. You will be responsible for selling Paycloud to businesses in your territory and owning each account relationship in order to ensure customer retention and drive contract renewals. As part of this dynamic sales team, you will have the opportunity to create a strategic customer acquisition plan for your territory and will dictate your work schedule to achieve target objectives. The earning potential associated with this position is significant – to put it simply, the more you sell, the more you make.

Responsibilities:
• Manage & develop your market in the Columbus area and onboard merchants to the Paycloud program
• Schedule appointments each week with business owners for the explicit
purpose of demoing Paycloud
• Close a minimum of 3 accounts per week & 12 account per month
• Provide daily updates to Paycloud Lead/Supervisor
• Build a database of merchants to target and follow up with each week
• Attend networking and Chamber of Commerce events to introduce
Paycloud within your specific territory
• Manage relationships with Paycloud clients in your territory in order to
upsell premium versions of the product and secure contract extensions
• Work as many or as little hours you choose & earn full-time commissionsIdeal Candidate Must Have (at a minimum)
• High school education
• High energy, great attitude, persistence, go-getter mentality, strong
desire to learn and be a part of building something special
• iPhone or Android smartphone
• Reliable car transportation
• Access to fax machine or scanner
• Self-Starter

Nice to Have
• You’ve won awards for being awesome

Perks
• Create your own schedule
• Gain invaluable sales experience with mobile application technology
• Credibility for future employment – you’ll look like a rock star on paper
• Earn 20% on new deals and 10% on renewals (average account size is
$330). The harder you work, the more money you make – no cap on
earnings, EVER!
• Work for one of the fastest growing technology companies in Cleveland

Visit workatpaycloud.com for additional information.

If you’re interested and qualified, send your resume and a brief description of
you awesomeness to jobs@paycloud.com

Now they’ve launched Paycloud. As part of their national launch, they are reaching out to local merchants and consumers in Cleveland with their anti-Groupon mobile-based loyalty program Paycloud. Local (not national) merchants use it to offer their loyalty programs, discounts and offers. Consumers put the mobile app on their iPhone or Android smartphones like a mobile wallet and receive up-to-date offers from local merchants, making it easy to ShopLOCAL.

Local Company Brings Mobile Rewards To Cleveland Businesses
SparkBase, Inc. Launches Paycloud^® in Cleveland

Jan. 13, 2011, Cleveland, OH – SparkBase, Inc. (www.sparkbase.com) a Cleveland-based loyalty marketing company is launching Paycloud, their mobile rewards application for iPhones and Android smartphones, to Cleveland businesses.

Paycloud is a mobile app that allows businesses to extend the reach of their existing reward program and delivers discounts and deals directly to customers on the one thing they’re most likely to eat, sleep, work and most importantly, shop with: their phone.

Paycloud is a free app for customers, downloaded through the iPhone or Android app store on their smartphone. Once registered with Paycloud, customers can locate area businesses, enroll in their Paycloud program in a single touch, and instantly gain access to discounts and rewards.

Unlike traditional discount and reward programs, customers earn points and redeem rewards and discounts in store through a low-cost Paycloud sensor without ever printing an email or cutting coupons.

Paycloud was developed specifically for small, local businesses, which have the greatest need for the benefits of reward programs, but can’t afford to dramatically cut prices with typical daily-deal programs.

“Small businesses can’t afford to slash prices to attract one-time shoppers looking for the best deal,” said Doug Hardman, CEO of SparkBase. “What they need is a program to help them build a loyal customer base of frequent shoppers to increase sales for the long run. Paycloud helps them do that. And, by doing it through a mobile program, merchants gain deeper customer insights and are keeping pace with chain stores, who are already communicating with customers through their mobile devices.”

The Paycloud team will be visiting Cleveland businesses January 16-27, 2012 to demo Paycloud and help them sign up for the service, which includes a free trial.

Businesses can also contact Paycloud directly through paycloud.com.

About SparkBase – SparkBase, headquartered in Cleveland, OH is the leading loyalty marketing platform for small and medium-size businesses. SparkBase develops loyalty and reward programs that range from traditional plastic cards to their mobile wallet application, Paycloud. SparkBase powers gift and reward programs for merchants around the world and processes millions of stored-value transactions each day. For more information, visit sparkbase.com.

Contact:
Chrissy Neubauer
SparkBase, Inc.
cneubauer@sparkbase.com
216.867.0877
###

Paycloud is an award-winning, mobile rewards and offers application that extends the best deals, coupons and offers from businesses to their customers on their iPhone or Android smartphone. Paycloud is charting the path for mobile rewards applications, and we’re looking for highly motivated, self-starters to join our direct sales team.

Paycloud is a product of SparkBase, Inc., a leading gift and reward card processor for merchants around the world. We’re based in Cleveland, but we don’t limit ourselves by geography.

Paycloud is in the process of building a team of talented, motivated, won’t-take-no-for-an-answer sales managers who love our product and want to be a part of getting it into every business within any given sales representative’s territory.

Position Overview
This is a 1099, direct, outside sales position. Each team member will be assigned a specific territory in the Cleveland market. You will be responsible for selling Paycloud to businesses in your territory and taking owning of each
account relationship in order to ensure customer retention and drive contract renewals. As part of this dynamic sales team, you will have the opportunity to create a strategic customer acquisition plan for your territory and will dictate your work schedule to achieve target objectives. The earning potential associated with this position is significant – to put it simply, the more you sell, the more you make.

Responsibilities:
• Manage & develop your market in the Cleveland area and onboard merchants to the Paycloud program
• Schedule appointments each week with business owners for the explicit
purpose of demoing Paycloud
• Close a minimum of 3 accounts per week & 12 account per month
• Provide daily updates to Paycloud Lead/Supervisor
• Build a database of merchants to target and follow up with each week
• Attend networking and Chamber of Commerce events to introduce
Paycloud within your specific territory
• Manage relationships with Paycloud clients in your territory in order to
upsell premium versions of the product and secure contract extensions
• Work as many or as little hours you choose & earn full-time commissionsIdeal Candidate Must Have (at a minimum)
• High school education
• High energy, great attitude, persistence, go-getter mentality, strong
desire to learn and be a part of building something special
• iPhone or Android smartphone
• Reliable car transportation
• Access to fax machine or scanner
• Self-Starter

Nice to Have
• You’ve won awards for being awesome

Perks
• Create your own schedule
• Gain invaluable sales experience with mobile application technology
• Credibility for future employment – you’ll look like a rock star on paper
• Earn 20% on new deals and 10% on renewals (average account size is
$330). The harder you work, the more money you make – no cap on
earnings, EVER!
• Work for one of the fastest growing technology companies in Cleveland

Visit workatpaycloud.com for additional information.

If you’re interested and qualified, send your resume and a brief description of
you awesomeness to jobs@paycloud.com

In 2011 we launched Paycloud in Chicago and received an amazing response from businesses all over the city – salons, cupcake shops, auto-repair shops – you name it, they wanted Paycloud.

This year we’re going bigger and better, and launching in cities across the US.

We’re not wasting a minute of 2012, so we’re kicking off in January in the city we know and love: Cleveland, Ohio!

Neither ice, nor snow, nor frigid temps (and we fully expect all of these) can stop us from bringing Paycloud to businesses in our hometown.

As the Paycloud Team Leader, my job is to ensure the success of Paycloud in every launch city. Meaning, no matter where we go, we’re not leaving ‘til the city it littered with businesses delighted to be using Paycloud and reaping the benefits of our mobile reward program.

Since I can’t do it alone, I’m currently hiring Paycloud Territory Sales Reps who will join our Paycloud sales team in Cleveland. If you know a stellar sales person looking for the opportunity to work for the best mobile rewards app in the business, send them my way! Or direct them to workatpaycloud.com for more job info.

I’ll keep you updated along the way with news of our next launch city, and results from cities we already conquered.

For now, keep your eye out for Paycloud in Cleveland. If you’re in Chicago, score yourself a discount by enrolling in the Paycloud programs of your favorite local businesses.

Shameless plugs:

Know a CLE business or sales rep that’s the perfect fit for Paycloud? Contact me at bbray@paycloud.com or message @bbray_paycloud on Twitter.

Download Paycloud for iPhone

Download Paycloud for Android devices